A Telephone Script For Contacting Potential Employers

Below is a telephone script you can use to follow up the emailed resume’s or web applications you’ve submitted. This is not exact, but it’s a start. As you use it, edit it so you’re more comfortable with it. After a while you’ll have the script memorized and it will come easy. Also, feel free to ad-lib. It will sound more natural. Finally don’t get tied to a script. If the conversation moves in another direction, go with it. The key is to be relaxed and natural. This will be difficult at first, but will become easier the more you do it. If you blow it, don’t worry, you get to do it 10 more times tomorrow (if you’re using my “Selling Yourself Into a Job” system.)

Practice this several (MANY) times before you make your first call. Print a copy for you and a friend and practice with them (this is easier with a glass of wine or beer…trust me.) Have your friend ad-lib to so they can try to throw you off the script, since this will probably happen on most calls

Have fun with this. If you enjoy it, the people on the other end of the phone will sense it and will be more engaging. Smile when you talk; people can actually tell when your smiling over the phone.

You

Hello, my name is _________________ and I’m calling to confirm that you received the resume’ I emailed you a couple of days ago. Do you recall seeing it?

Them

NO, who did you send it to?

You

I sent it to (Contact Name) (or, I applied in the employment section of your web page, or I entered some notes in your “Contact Us” Section of the web page)

————-or—————

Them

I don’t recall seeing it. When did you send it?

You

I sent it two days ago (or on Monday.)

Them

It usually takes several days to review these

You

OK, I understand. When should I call back? (after they answer, go to “Ending the Call” below.)

————-or—————

Them

I did receive it. We currently don’t have any positions open, but we’ll keep it on file in case a position opens

You

I appreciate that. I know you’re busy, but can I ask one more question? Is this the best way to apply for a position at your company?

Them

They may say, yes, or provide some advice, or say anything. Be prepared for a conversation. Take brief notes and then either ask additional questions or End The Call.

————-or—————

Them

I didn’t receive it. Resume’s and applications usually go to (someone’s name.)

You

I see. Can you connect me with him/her?

Them

I’m afraid they are unavailable.

You

May I have their voice mail? If you get their voicemail, Leave the following message.

“Hello, my name is _______________ and I’m calling to follow up on a resume’ I sent you on Monday.

or (to follow up on an application I submitted on your web site on Monday)

or (to follow up on a message I submitted to your web site on Monday.)

I’m interested in learning more about employment opportunities at (Company Name) and specifically, a position in the (Department Name) doing (brief job description.)

If you have a few minutes, I’d like to talk to you about my qualifications and how I believe I can help (Company Name) (Value Proposition: Examples are; “to retain their customers by creating a positive customer service experience”…”to increase its revenues by creating compelling marketing messages”…”to become more efficient by accurately managing the information you collect and retain.”) Pick one of these or create one of your own for each position you apply for.

If you’d like to learn more about my qualifications and experience you can contact me at (Phone Number) Say the number slowly and clearly, then repeat it at a normal pace.

Thanks for your time today. I look forward to speaking with you.

PS: If you get through to the person you want to speak with, you can use this same script. Just stop after each paragraph as they respond to you and/or follow their lead in the conversation.

ENDING THE CALL

You

Thank you very much for your time today. You’ve been very helpful. If all the people at (Company Name) are as friendly as you, it must be a great place to work! (Be prepared for any type of response at this point; either more conversation or an end to the call.)



Source by Bill Swansen

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